=?utf-8?q?Senior Technical Writer?=

JOB DESCRIPTION Technical Writer Join our international Technical Communication team at Ivanti. Together we'll create an awesome help experience that lets customers discover, evaluate, and master our software. You'll work alongside another technical writer in Bangalore while collaborating with our other technical writers, Engineering and Support teams around the world. The input you give will shape our strategies for future Ivanti solutions. What youll do: Design and author help systems, user guides, and videos about Ivanti software, using tools like Madcap Flare and Camtasia. Interview subject matter experts to gather information and ensure accuracy and clarity. Coordinate with Support, Sales, and Training to provide a timely user experience that actually helps. Validate and standardize existing content and find ways to improve it. Collaborate with a stellar localization team to produce content for worldwide audiences. What type of writer will thrive here? Solid communicator: Writes clearly and concisely in a non-robot manner. Customer minded: Has empathy for customer issues, needs, and emotions, and a desire to be a customer advocate. Independent: Capable of prioritizing work and managing deadlines and deliverables. Reliable teammate: Enjoys collaborating and welcomes the views and contributions of others. Tech savvy: Loves exploring new tools and solutions, and using them to better serve our customers. Creative problem solver: Has a knack for finding innovative approaches to stubborn, seemingly impossible content issues. Your qualifications? At least three years of directly related experience Strong written and oral communication skills, with a command of English grammar and punctuation Familiarity with Madcap Flare or other XML editors Proficiency with computer hardware, operating systems, and networking Ability to work with minimal supervision and to prioritize and execute work on a schedule Bonus stuff: Good design sense and/or experience with CSS Experience with SEO or using analytics to guide decisions Experience with Camtasia or video creation Experience with facilitating localization and working with localized content Salary: INR 4,00,000 - 9,00,000 P.A. Industry:IT-Software / Software Services Functional Area:IT Software - Application Programming, Maintenance Role Category:QA/Testing/Documentation Role:Technical Writer Employment Type:Permanent Job, Full Time Key Skills Technical Writer Desired Candidate Profile Please refer to the Job description above Company Profile Ivanti Ivanti is IT evolved. By integrating and automating critical IT tasks, Ivanti is helping IT organizations successfully automate and secure the digital workplace. For more than three decades, Ivanti has helped IT professionals address security threats, manage devices and optimize their user experience. From traditional PCs, to mobile devices, virtual machines and the data center, Ivanti helps discover and manage IT assets wherever they are located, improving IT service delivery and reducing risk. Ivanti also ensures that supply chain and warehouse teams are effectively leveraging the most up-to-date technology to improve productivity throughout their operation. Ivanti is headquartered in Salt Lake City, Utah, and has offices all over the world. For more information, visit www.ivanti.com Recruiter Name:Rohini Nagaraj Contact Company:Ivanti